Privacy & Data Policy

 
 

WE TAKE YOUR PRIVACY and Data MANAGEMENT SERIOUSLY…

At Timeless Films & Media, we prioritize the protection and privacy of our clients' and customers' personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you engage with our services.

1. Information Collection

We may collect personal information from clients and customers through various interactions such as when you:

  • Visit our website

  • Engage with our services

  • Communicate with us via email, phone, or in person

 The information we may collect includes, but is not limited to:

  • Name

  • Contact details (email address, phone number, address)

  • Company name (if applicable)

  • Billing information

  • Any additional information provided voluntarily

2. Use of Information

We use the collected information for the following purposes:

  • Sending newsletters, promotional materials, and updates about our services

  • Providing quotations, invoices, and other communication related to our services

  • Internal record-keeping

  • Improving our services and customer experiences

3. Data Security

We are committed to ensuring the security of your personal information. To prevent unauthorized access or disclosure, we have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online and offline. Our website and email communication are secured with standard SSL security services.

4. Information Sharing

Timeless Films & Media does not sell, trade, or otherwise transfer your personal information to third parties for marketing or unrelated purposes. We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided that those parties agree to keep this information confidential.

 

5. Your Choices

You have the right to:

  • Request access to the personal information we hold about you

  • Update or correct any inaccuracies in your personal information

  • Request the deletion of your personal information from our records

 

6. Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website with the revised date.

By engaging with our services, you agree to the terms outlined in this Privacy Policy. If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at [contact information].

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Data Access Management Policy

This Data Access Management Policy outlines the procedures and protocols for managing client and customer data at Timeless Films & Media.

 

1. Access to Customer Data

Access to customer data, including personal information, is restricted to authorized personnel who require this information to perform their job responsibilities. All employees with access to customer data are trained in data privacy and confidentiality protocols.

2. Data Use and Handling

Customer data is used solely for the purposes outlined in our Privacy Policy. Employees are prohibited from using this information for personal gain or unrelated business purposes. Data shall not be disclosed to unauthorized individuals or external parties without consent, except as required by law.

 

3. Data Storage and Protection

Customer data is stored securely using industry-standard security measures. We employ physical, technical, and administrative safeguards to protect against unauthorized access, alteration, disclosure, or destruction of data.

 

4. Data Retention

We retain customer data only for as long as necessary to fulfill the purposes outlined in our Privacy Policy or as required by law. When data is no longer needed, it is securely disposed of or anonymized to prevent identification.

 

5. Incident Response

In the event of a data breach or unauthorized access, we have established procedures to promptly investigate and mitigate the impact. Clients and customers will be notified as required by law or when necessary to protect their interests.

 

6. Compliance and Updates

This Data Access Management Policy is regularly reviewed to ensure compliance with applicable laws and industry best practices. Updates to this policy will be communicated to employees as necessary.

 By adhering to this Data Access Management Policy, Timeless Films & Media maintains a commitment to safeguarding customer data and ensuring responsible data handling practices.